Support Portal

Help with choosing, receiving and caring for your Vitara appliance.

Talk to us

Open the Chat button in the lower-right corner for online assistance. You can also email info@vitaraamerica.com or +1 800 299 3406.

Service telephone support: Monday–Friday, 8:00 a.m.–5:00 p.m. MST.

Order and delivery help

Have your order number, delivery address and contact details ready when asking about an order or shipment. Review our Shipping Policy for curbside delivery, optional services and inspection instructions.

Request product service

To help us identify the appliance and issue, provide:

  • Model and serial number
  • Proof of purchase and installation date, if available
  • A description of the problem and any displayed error code
  • Clear photos or video when useful
  • Your contact details and appliance location

Use the Contact Us form or email our team. Do not send payment card information through chat or the contact form.

Useful resources